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ABOUT RELIEVED XIANYU

About Relieved Xianyu
Regional experience.
Shared standards.

Relieved Xianyu was jointly founded by practitioners with years of investigation and risk experience. Team members are based in Taiwan, mainland China, Singapore, Malaysia and the United States. We primarily serve business owners, legal teams and cross-border clients, while assessing sensitive personal matters individually.

Clients bring us more than questions: a transaction, a dispute or a relationship where a wrong move matters. We focus on verifiable facts, appropriate methods, clear fees and deliverables, and responsibility for the next step.

Lawful
Work within the rules of the relevant jurisdiction
Discreet
Confidentiality duties set out in writing
Useful
Records prepared for legal review
Clear
Explain possibilities and limits in advance
BRAND POSITIONING

More than a database check
Connect risk assessment, evidence and action

Shareholder disputes, employee misconduct, trade-secret leaks, cross-border irregularities and litigation often come with abundant information of uncertain quality. The difficulty is knowing what deserves attention when time is short.

Our role is to bring information, legal considerations, technical work and priorities together so clients can identify what needs action, which risks to contain and which records to preserve first.

COMPANY OVERVIEW

Clarify the question first.
Then define the next step.

We work with business owners, in-house and external legal teams, investors, family asset managers and cross-border project teams. Common requirements include pre-deal checks, due diligence, evidence preparation and digital-record preservation, alongside reviews of internal irregularities, asset leads and sources of risk.

A seemingly isolated problem may involve trust, authority, funding, governance and cross-border timing. A polished report is not enough. Clients need to understand the extent of the issue, the limits of the evidence, whether exposure may grow and who should act next.

Our work connects findings to decisions, negotiations, litigation preparation or crisis response. An engagement often starts with understanding the situation before narrowing the task.

OUR APPROACH

For business owners and counsel,
judgments must be traceable.

Facts before conclusions

Distinguish verified information, unconfirmed leads and inference. A client's suspicion must not predetermine the findings.

Understand the decision and its cost

Pre-contract, negotiation and post-dispute decisions require different information. Establish which decision the work must support before setting depth, budget and sequence.

Regional experience, clear roles

Check information availability, authority and local requirements with the relevant team members. A method suitable in one location may not be appropriate elsewhere.

Deliver work that can be checked

Explain sources, timelines, reasoning and outstanding gaps so clients and counsel can assess their next steps.

JOINT FOUNDING

Experience teaches us
which practices not to repeat.

We founded Relieved Xianyu around a shared principle: the more urgent a client's situation, the more important it is to explain methods, limits and fees before accepting work.

Our founding practitioners brought years of investigation and risk experience, and shared reservations about vague promises, unclear delivery and practices that disregard client risk. Rather than repeat them, we chose to build agreed service standards.

Those standards do not depend on one founder's public profile. They belong in every engagement: confirm purpose and authority, propose feasible work, specify what the quotation includes, report progress and explain findings and limitations honestly.

For us, reassurance has a practical meaning: know what you are commissioning, know how the work is progressing, and understand what the delivered material supports and what remains unresolved.Whether to take legal action, and how to use material in proceedings, remains for clients and their counsel to assess.

SERVICE BOUNDARIES

What we undertake
and where we draw the line

Clear boundaries protect clients and practitioners. Being accountable for delivery starts with explaining the limits.

Within scope

Corporate risk assessment, commercial due diligence, counterparty checks, OSINT, digital-record preservation, reputation evidence, asset leads and litigation support. Sensitive personal matters are assessed against purpose, authority and local requirements.

Outside scope

Unauthorised access to devices or accounts, unlawful tracking, illicit access to personal or financial records, coercion, deceptive collection and privacy-infringing methods. We decline work that cannot be carried out within the applicable rules.

No outcome guarantees

We do not promise particular findings, litigation outcomes or definitive legal conclusions. Data preservation, access authority, jurisdiction and time affect what can be established. Feasibility and gaps should be explained during assessment.

Confidentiality and data

Confidentiality duties, retention and delivery arrangements are set out in writing, with data handled under applicable requirements. The written engagement defines the contracting entity, scope and fees.

TEAM AND COORDINATION

Five locations. One working approach.
Clear services, private field personnel.

Team members are based in Taiwan, mainland China, Singapore, Malaysia and the United States. Members contribute language skills, practical experience and local coordination according to the case. Elsewhere, we assess available resources and operating conditions before accepting work.

Some members undertake field assignments or sensitive matters. We therefore do not publish a full roster, photographs or itineraries. This protects personnel and case confidentiality; it must not make accountability obscure. Clients should be able to verify the contracting company, designated contact, scope and reporting arrangements.

A member's location does not imply a registered branch or unrestricted authority to investigate. Local licensing, professional qualifications and specific authorisations must be checked; where required, qualified local professionals undertake the relevant work separately.

ENGAGEMENT AND RESPONSIBILITY

The brand introduces us.
The contract defines the engagement.

New engagements are principally contracted through Shanghai Xianyu Business Consulting Co., Ltd.Relieved Group is the service brand. The legal contracting entity, fees and delivery responsibilities must be confirmed in writing before work begins.

Quotations and engagement documents should identify the full registered company name, designated contact, work, fees, deliverables and confidentiality terms. Check payment details against the contract before paying; clarify inconsistencies with the designated contact rather than relying on verbal assurances.

Where local partners or separately contracted professionals are involved, agree their roles first. Locations, brand names and phone numbers do not replace the legal entities and responsibilities in the contract. Existing engagements remain governed by their original agreements and applicable requirements.

The English contracting name above is a descriptive translation. The Chinese legal name for contract verification is 上海羡予商务咨询有限公司; check the registration document and written agreement before payment.

DATA AND CONFIDENTIALITY

For the first enquiry,
send the question, not the entire file.

Provide a reply channel, matter type, relevant locations and the problem you want to address. Do not send identity documents, passwords, complete financial records, intimate images or irrelevant third-party information. Ordinary email and web forms are not dedicated sensitive-document transfer channels.

If further information is needed, agree the transfer method, purpose, access, retention and delivery arrangements. Cross-border work also requires clarity about recipients and handling conditions. For enquiries about information already supplied, contact [email protected] so the case contact can verify and respond to your request.

ENGAGEMENT FAQ

Important questions
to settle before work begins

Why are founders and team members not all named publicly?

Some founders and team members undertake field assignments or sensitive matters, so we do not publish a full roster, photographs or itineraries. That does not remove accountability. Before engaging us, clients should verify the contracting company, contact, scope and reporting arrangements. Information about personnel involved in a particular case is shared according to need and confidentiality arrangements.

Which company will handle a new contract?

New engagements are principally contracted through Shanghai Xianyu Business Consulting Co., Ltd. Written documents should identify the full registered name, scope, fees, deliverables and confidentiality terms. Responsibilities of local partners or separately contracted professionals should also be clear. Existing agreements remain subject to their original terms and applicable requirements; website updates do not automatically change them.

Do five team locations mean five registered offices?

No. Members in Taiwan, mainland China, Singapore, Malaysia and the United States bring regional experience and coordination capacity. This does not imply a branch or every service licence in each location. Acceptance depends on the task, authority, local requirements and resources. Work requiring specific qualifications must be handled by appropriately qualified professionals.

What should I provide in an initial enquiry?

Start with the matter type, relevant locations, current situation, desired objective and a way to contact you. Do not send identity documents, passwords, intimate images or complete third-party records. If more information is needed, agree its transfer, use, confidentiality and retention first. Initial consultation is not acceptance of a full engagement; scope must be confirmed in writing.

RELATED SERVICES

Services for business owners

Due diligence

Background verification and risk checks before investments, partnerships, licensing or acquisitions. Understand the counterparty's structure and relationships before proceeding.

Business introductions and market-entry support

For clients entering Greater China or other markets who need suitable contacts and credible partners. The quality and relevance of an introduction matter more than the size of a contact list.

Corporate strategy and feng shui advisory

A separate advisory perspective on timing, roles and organisational choices for business owners facing a difficult decision or stalled plan.

Executive protection

For sensitive travel, meetings and situations involving heightened physical risk. Discretion, preparation and risk reduction take priority over display.

CONFIDENTIAL ASSESSMENT

When the situation is complicated,
establish the facts and the priorities.

Tell us about a commercial dispute, internal irregularity, cross-border check, litigation preparation or sensitive personal matter. We can assess whether work is warranted, which questions come first and which risks need early attention.